Regulatory and Conduct Risk Manager

Rate:

Full time

Deadline:

29 November 2023

Category:

Vacancy

HSBC Bank Armenia CJSC

Work days:

Mon.

Fri.

Main Responsibilities

Develop and maintain a comprehensive understanding of all relevant regulatory requirements impacting retail business and individual customers
Manage the regulatory and conduct risk within retail business and implement the requirements stemming from local regulations and HSBC policies, recommend and implement ongoing enhancements for ongoing compliance
Analise Local and HSBC regulatory requirements, assess potential risks, identify the gaps, and provide recommendations that align with market/industry best practices and comply with relevant laws and regulations Stay informed about emerging regulatory trends and proactively initiate necessary adjustments to Bank’s conduct risk management framework
Agree, drive, and track the delivery of specific actions to improve customer outcomes and business conduct
Provide regulatory and conduct risk MI, ensure that MI provides comprehensive view, highlighting identified issues and remediation steps
Cooperate with local and regional teams to enhance MI reporting and make it more effective
Prepare and present status updates, oversee key KPIs & KRIs to ensure ongoing compliance with Regulatory and Conduct Risk requirements
Arrange Sales Quality and Voice of Customer quality assurance with individual / systemic recommendations and tracking the enhancements
Respond to Audit and Thematic Reviews with gathering and providing information in relation to above

Required Qualifications

Graduate/Post-Graduate with qualifications such as Economics, Legal or Risks Management or equivalent
Proficiency in spoken and written English and Armenian
Strong communication, presentation, and persuasion skills
Attention to detail and analytical mindset
High level of self-organization and self-esteem